Frequently Asked Questions
What happens if I log into my account and the content as in the videos and webinars do not show up?
Please log out of the Membership site, clear your browser’s cache and log in to the site again. If you need further instructions on clearing your browser’s cache, please Google Search “Instructions for Clearing Cache” and the browser you are using (Chrome, Firefox, Opera, IE, Safari). The Inner Circle of Wisdom works best using Google Chrome.
How can I change my password?
You can reset your password right here in the membership area by clicking on ‘My Account’ From the Welcome Page.
How can I update my payment/account information?
You can update your payment information, address, and other account details by clicking ‘My Account’ within the Welcome page of the membership area.
How is the program going to be delivered?
All of the Inner Circle of Wisdom membership materials will live right here in our membership area. You’ll also receive email reminders letting you know when Q&As are happening and when new materials are added to the membership area. You’ll also be able to use Inner Circle of Wisdom private Facebook Community, the main way to engage and ask questions with other members, including Amanda.
How will I be able to access the webinars replays?
The recorded webinars will be located in the webinars and classes section of the membership area.
How often are the webinars
We meet live every second Tuesday at 9am PST, 12pm Eastern, 5pm Irish
And some months we have bonus gatherings and you will be notified by email.
There is a calendar that at anytime you can log into and find out the next class and you will also receive an email.
How do I download a PDF?
Also, please make sure that you have the latest Adobe Reader installed. If not, you can download it for free here.
When can I expect my monthly payments to be billed?
Your first payment for the Inner Circle of Wisdom is processed on the day of enrollment, and payments are billed every 30 days thereafter.
What happens if my credit card is declined one month?
If your credit card happens to be declined, we’ll email you a reminder to update your payment information or you can reach out to our customer service team at firstname.lastname@example.org
If I want a refund, how do I get one?
You can cancel your membership at any time and you will not be billed again. However, a cancellation does not refund the previous month’s charges as your membership content has already been delivered to you. Please note: once you’ve cancelled your membership, you will no longer have access to the membership portal and you will be removed from the Inner Circle of Wisdom group.
What if I need to suspend my membership?
Please contact us if you wish to pause your account on email@example.com
How can I cancel my membership?
We’re sorry to hear about this change of mind, but we completely understand. You can process your cancellation by emailing us at firstname.lastname@example.org
Who do I contact for customer service and what are your general hours of support?
You can contact our support team at email@example.com. Our general hours of support are between 8am – 5pm Irish time Monday – Friday, and someone from our support team will be in touch within 24 hours of your email.